Please answer as many of the following questions as you can. These will help us
provide you with more details or resolve your problem as quickly as possible.
What is your organisation's approximate annual income?
Does your organisation already send email newsletters?
How many contacts does it email, or expects to email?
How often does it send emails, or expects to send?
Does your organisation have a website?
If it does, what is its web address?
Does your organisation pay an external body to update your website?
What IT support do you currently have in place?
How many computers would you need cover for?
Would you consider additional preventative maintenance (e.g. virus checking,
updates, etc.)?
Do you already have a committed giving program in place?
If so, how many committed givers do you currently have?
If so, do you handle committed giving in-house or is it managed externally?
What is the name of the charity or organisation you wish to support?
What is the error number you were given?
Do you have any questions or other information you think we might find useful?